Time to get something off my chest. Here it goes I'm coming to the forefront and stepping up to the plate. I have done affiliate marketing for the last 9 months and there's one thing that really came to my attention and that is the lack of customer service. I have seen the same product presentations over and over, same format, same countdown, and it frustrates me. What happened to being innovative and caring about the customer. Almost every affiliate marketing business opportunity offer out there is hype, filled with bad actors, broken promises and are just plain garbage. There is a reason that 97 percent of affiliate marketers fail and I think the biggest problem is the information they are given. I compare it to car salesmen and how did they got their bad reputation, they took advantage of people. Something needs done about it. The writing is on the wall and people are savvy to the snakes out there.
Customer service is important to an organization because it is often the only contact a customer has with a company. Customers are vital to an organization. Some customers spend hundreds and even thousands of dollars per year with a company. Consequently, when they have a question or product issue, they expect a company's customer service department to resolve their issues.
There's no such thing as a push button, money-making invention out there that you do not have to put any effort into. If there is, I would love to see it. Hooking people, who out of desperation go out and by these products and fail, is wrong. Whenever you go set out on a venture it's going to take hard work finding the right offer and/or finding a niche you're comfortable In. I believe that with being an Elite marketer come the responsibility of taking care of your clients or having someone in your place doing so. I quit my job because I wanted more time with my family and I've come to realize that I work more now then I ever did before. Do I like what I'm doing, the answer is yes, but certain aspects I do not like. I want to change the landscape of the industry, I'm not trying to reinvent the wheel, I'm trying to repair it.There are a lot of bad marketing techniques used in selling products, emailing, etc.
If you promise to give training in your capture page, then give the customer what they signed up for. If your sincere goal is to try help them succeed in this business then do so. You might not make all the right decisions, but surely try to make the best decision with your customers best interest in mind. Like any profession you're going to have some set backs, failures and your miss Q's, but one thing I learned when I was working in retail is, if you put yourself in the customer shoes, focus on customer service and treat them right, you'll profit more in the long run.
Final Question: How do you rate yourself as far as customer service?